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PREVIOUS CONFERENCES

2017

The 2017 AFM conference and AGM was held on 16 and 17 October, at the Crowne Plaza Strateford-upon-Avon.  The theme of this year's event was "Our customers, our future", and during the event we explored the subject via a wide range of case studies and insights into how mutual and not-for-profits are successfully growing their business by a focus on the best interests of the customer.

Slides and papers launched during the conference are available to download:

Session Presentation Other
Wider landscape for mutuals

Frank Field MP (no slides)

Ed Mayo, Coops UK: top five issues for coops

Keith Wade, Schroders: economic landscape

J Haward, Independent Audit: board culture

 
Benefits to the welfare state of mutuality OAC slides Paper
Implementing PRIIPs and KIDs Zenith acturial slides to follow  
Benchmarking SFCRs SDA LLP slides  
NEW AFM Guide to GDPR working group slides Guide
Making Insurance more customer centric

Anthony Hilton (no slides)

Heloise Rossouw, WTW: customer centric insurance

Iain Clark, British Friendly: mutual benefits

Peter Westall (Midcounties Co-operative): using values to drive service

 
Our customers our future

Cary Wakefield: changing customer needs

Julian Wells, Whitecap: fintech strategy

Jason Whyte, EY: robo-advice

Damian Stancombe, Drumroll Creative: workplace well-being

 
Managing your cybercrime risks Sheila Pancholi, RSM  
Alternative Investments for mutuals Slides from LGT Vestra, Investec and Schroders  

Slides from the AGM are attached here.  For a more detailed account of AFM activities in 2016/17, see our Operational Report.  Minutes of the AGM are published here.  

We've selected here some photos from the conference.  A full set of photos can be downloaded via this link.

For more information on the event, see: https://www.regonline.co.uk/afmconference2017

2016

The 2016 AFM conference and AGM was held at the Holiday Inn, Stratford-upon-Avon, on 10th and 11th October.  Around 200 people from across the sector gathered to enjoy an event filled with positive talk about the sector and a thorough view of the operating environment.

The theme of this year's conference was "Together Towards Tomorrow", and the event was divided into six main sessions, and slides are attached to download:

Selected images from the conference are now available, and our October newsletter covered the event in full and include interviews with participants, the minutes of the AGM and news from the sessions.

2015

The 2015 AGM and conference was held on 12 October, at the Lancaster London Hotel.  The theme for the event was "The future of mutual insurance"

Slides from the event are available to download:

Plenary 1: Capital and Governance: Chaired by Fiona McBain, Scottish Friendly

Andrew Bulley,PRA “Solvency 2 and beyond

Peter Hunt, Mutuo mutual deferred shares

Scott Eason, Barnett Waddinghaminvestment performance

Robert Wharton, Keystone Lawmanaging performance

Plenary 2: The Consumer Perspective: Chaired by Stephen Mann, Police Mutual

  Bob Martin,FCA “the new FCA Approved Persons Regime

James Daley, Fairer Finance improving accountability to consumers

David JackmanInto The Clearing “corporate maturity and consumer outcomes

Major General Sir Sebastian Roberts and Paul Koronka, The Military Mutual “new mutuals for affinity markets

Plenary 3: Big Picture Mutuality: Chaired by Alan Goddard, Cornish Mutual

           Daniel TischerManchester University “collaboration as source of competitive advantage

           Steve BarryICMIF “leading in a new world

  Roy Jubraj, Accentureimpact of technology on insurance

2014

The 2014 AFM Conference and AGM was held on 14 October, at 30 Euston Square, London.  The theme for the event is "Leaders in Mutuality".

Slides from the event are available to download below, and other resources are being added over time.

Other resources you might be interested in:

The video taken of the 2014 Conference can be viewed below.

AFM final cut from redtagdm on Vimeo.

 

2013

The 2013 AFM Conference and Annual General Meeting had the theme "MAKING MUTUALITY MEANINGFUL" and was held at Heythrop Park, Oxfordshire, between 15 and 17 October.  

Slides summarising voting during plenary sessions now available here.

For full reports on the various events and for interviews with attendees, go to the AFM news desk.

Slides from the main plenary sessions:

Other presentations are available on request.  Minutes from the AGM and our latest accounts are available via the AGM tab.

FOR FULL DETAILS OF THE 2013 AFM CONFERENCE, GO TO www.afmagm.co.uk.

Here is a video from the event:

2012

The 2012 AFM Conference and Annual General Meeting was held at The Belfry, West Midlands, between 16 and 18 October.

Slides from the conference are available to view below*:

 

- Wednesday 17 October

    Mark Goodale, Reliance Mutual

    Will Davies, measuring Mutuality

    John Thirlwell, Risk Management

    Douglas Rouse, Save the Children

    Paul Merrey, Strategic assement of the sector

- Thursday 18 October, Warwick Suite

    - Georgesons/ Redtag/ Computershare, member consent

    - Steve Dixon llp, OAC, D&G, Solvency II

    - Partner Re, Gender Directive

    - Gary Morley, Approved Persons

- Thursday 18 October, Sutton Suite

    - Joelle Warren, Diversity Policy

    - Hazel Hodge, Creating a gold medal winning board

    - Ray Tidbury, Corporate Governance reporting

    - Robert Wharton, Board remuneration in AFM members

- Thursday 18 October, Worcestor Suite

    - IPSI, strategies for growth and efficiency

    - Quilter/ Investec/ Sanlam, investment managers

* Slides presented by Bob Martin on the FCA are posted on the FSA website: to view, follow this link.  

The attached paper replaces the slides from SMP Consultants.