With the growing digitisation of our sector and the threats and opportunities this entails, official verification of identity in cyberspace is a key element to get right. So, what can firms do to ensure the level of identity assurance expected in the physical world is carried over into cyberspace?

In Part 2 of our Digitising Mutuality series, Chris Gledhill from PDMS will explore digital identity and how it impacts us as individuals and as businesses, discussing how a secure digital identity can help support financial mutuals as part of their ongoing digital transformation journey and provide a better online experience for their members. Chris will also take a look at digital passports and consider whether it’s time for a national cyber identity assurance framework for citizens, organisations and those who would like to do business with them.