Future role of digital technology for financial mutual organisations
Future role of digital technology for financial mutual organisations
Whitecap Consulting, in partnership with the Association of Financial Mutuals (AFM) and a number of sponsoring partners, recently published a report analysing the strategic landscape for financial mutual organisations in the UK. The Whitecap team is summarising the key findings in a series of blogs.
In this article, Julian Wells and Chloe Thompson of Whitecap Consulting examine the role that digital technology will play for mutual organisations with regards to enhancing member engagement and delivering efficiency gains. The blog also discusses the current approaches to the adoption of technology across the AFM membership and poses a number of questions to CEOs and leadership teams that consider the potential opportunities surrounding technology and collaboration and the potential areas for future investment. Read more