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Surveys, Research And Insight

In this area we report on the very latest findings from industry surveys, research findings and supply an update on public affairs.

05 December 2018

AFM member staff survey 2018

In the summer of 2018 over 600 employees from across AFM members participated in a survey, exploring issues including the nature of ownership, culture and leadership in our members.  The survey followed a similar exercise in 2016, as well as a board leadership survey earlier in 2016.

A report on key findings is available to view here.

AFM members with 15 or more responses also received an individualised report.  For more inforamtion, contact martin@financialmutuals.org. 

What is a discretionary mutual?

With a number of new mutuals emerging in recent years, built on a discretionary model, we've added a short explanation of how they work.

Read more here

AFM guide to implementing the GDPR (March 2018 version)

With the deadline for implementing the GDPR looming in May, the AFM Regulation and Governance Committee has launched a new guide to help members implement the GDPR.

The latest version has been reviewed by the ICO and is dated March 2018.  We will continue to revise the guide over time, and it is available to download here.

The mutual sector’s contribution to savings in the NHS, the Welfare State, and to employers and individuals 

New research, commissioned by AFM and produced independently by OAC PLC, has assessed the contribution made from health and protection providers of AFM to savings in the NHS and welfare state, as well as for employers and individuals, amounts to over £400 million a year.

The report, with a foreword from Rt Hon Frank Field MP, explores how the sector complements the work of the NHS and government departments, and how they might do more to bridge the gap between demand on welfare services and the constrained supply.  The report also questions the wisdom of imposing Insurance Premium Tax on cash plan providers, where the tax collected is less than the expected benefits of exempting them.

To read the full report, click here. 

 

25 October 2017

Corporate planning and adoption of fintech in mutual insurers

Whitecap Consulting undertook a survey of AFM members in September 2017, to understand their approach to corporate planning in general, and in particular how they are adopting a fintech stratgy as part of their longer term planning.

You can download results of the survey here.

24 July 2017

Views from the top

AFM Commissioned Independent Audit to interview Chairs of AFM member companies, to explore the culture of boards and to consider how their culture affects the running of the business and their impact on members/ customers/ staff.  The report can be read here.

01 April 2016

Mutuals in Europe is the title of a new leaflet produced by European trade bodies AMICE and AIM, to raise awareness about mutuality.  It is based on the 2012 study by the European Commission on the current situation and prospects of mutuals in Europe. The leaflet summarises the findings of the report in a very brief format in order to encourage readers to learn more about the situation of mutuals in Europe.

You are welcome to download and use the leaflet internally or with a wider group of stakeholders: Mutuals in Europe.

Flexible ISA leaflet

With the launch of the Flexible ISA, the savings industry has put together a leaflet that firms can use to explain how the new product works: link

03 November 2015

UK Market InSights

This report was produced in conjunction with the international mutuals trade body ICMIF, to give an overview of market share of mutuals in the UK, and to explore details behind some of the positive trends of recent years.

The report is available to download here.