Operations roundtable
OnlineHow do we measure Customer Experience and how we helping Vulnerable Customers? The discussion focuses on two very topical subjects […]
How do we measure Customer Experience and how we helping Vulnerable Customers? The discussion focuses on two very topical subjects […]
Building personal resilience and wellbeing is a key part of good leadership and having a life you love. Joanna Young, Chair of Metfriendly and resilience Coach, will deliver a 2-part interactive resilience and wellbeing workshop for AFM members...
Discussion topic: Performance management in a hybrid world, including Performance management framework and measuring sustainability. Do people use an index and […]
Discussion topic: Microsoft Technologies – Collaboration, Device & Data Management
The second session in our 2-part interactive workshop looking at building personal resilience and wellbeing, with Joanna Young, Resilience Coach.
SMR Authorisations
AFM members are invited to join us for this online session at which the PRA and FCA will outline how their authorisation processes work, and how AFM members can improve the prospects of new SMR authorisations being approved quickly.
What a year it’s been for ESG! With so much focus on this area, our final online session of the year assesses progress to date, and prioritises future actions with the help of a range of panellists. We will also be profiling guidelines for ESG reporting, issued by AFM in early December.
Climate risk management and disclosures – benchmarking of emerging best practice
The regulatory deadline for Operational Resilience looms large for the initial self-assessment on 31 March 2022. Mutuals may find the […]
Ransomware attacks have evolved from crude efforts by small-time hackers into multi-step, targeted campaigns from sophisticated cybercriminal gangs. Instead of […]
Discussion topic: Disclosures and reporting - plans and examples of best practise
Navigating marketing permissions can be a bit of a minefield, with some interpretation required. We are convening a group of […]
The AFM Climate Change roundtable brings together people from across AFM members to discuss their work on climate change. We will discuss regulatory expectations and […]
The discussion will be led by Oliver Jones from National Friendly, and will explore keeping up with the Fintechs in […]
According to the recent Whitecap consulting report, 90% of AFM members agree or strongly agree that digital technology will be critical […]